DATA-DRIVEN PRODUCT DEVELOPMENT, BY AND FOR ONLINE MARKETPLACES

We're a small US-based e-commerce company, founded in 2017 by Amazon veterans, data scientists, and software developers.Our approach combines rigorous insights from marketplace data and on-the-ground international sourcing.
We've used those insights to create numerous brands that have both competitive prices and exceptional quality.
Please contact us ([email protected]) with any questions.

Privacy Policy
Effective Date: 10 February 2025
1. Introduction
Welcome to Linnai ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website linn.ai (the "Site"). Please read this policy carefully. If you do not agree with any part of this Privacy Policy, please do not access the Site.
2. Information We Collect
• Personal Data:
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (e.g., your name, email address, and phone number).
• Usage Data:
We may also collect information automatically through your use of the Site, such as your IP address, browser type, the pages you visit, and the time and date of your visit.
• Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect in the following ways:
• To operate and maintain our Site.
• To improve your experience on our Site.
• To respond to your comments, questions, and requests.
• To send you updates and other information related to the Site, provided you have opted in.
• To monitor and analyze usage and trends to improve our services.
• To comply with legal obligations.
4. Disclosure of Your Information
• Third-Party Service Providers:
We may share your information with third-party vendors, service providers, or partners who perform services for us or on our behalf (e.g., website hosting, data analysis, email delivery).
• Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers:
If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
5. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Linnai Customer Service
[email protected]

Terms & Conditions
Effective Date: 10 February 2025
1. Introduction
Welcome to Linnai ("Site"). By accessing or using our Site, you agree to comply with and be bound by these Terms & Conditions, along with our Privacy Policy and any additional terms posted on the Site. If you do not agree with any of these terms, please do not use our Site.
2. Intellectual Property
All content on this Site, including text, images, logos, graphics, videos, and other materials, is the property of Linn.ai / Linnai or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
3. User Conduct
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes, but is not limited to:
• Violating any applicable law or regulation.
• Posting or transmitting any content that is defamatory, offensive, or otherwise objectionable.
• Attempting to gain unauthorized access to our systems or interfering with the functionality of the Site.
4. User Accounts and Registration
If you choose to register for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.
5. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Linnai. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. Your use of any linked site is at your own risk.
6. Disclaimers and Limitation of Liability
The Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Linnai does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, Linnai shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of the Site.
7. Indemnification
You agree to indemnify and hold harmless Linnai, its affiliates, officers, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
• Your use of and access to the Site.
• Your violation of any term of these Terms & Conditions.
• Your infringement or violation of any rights of a third party.
8. Modifications to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new terms.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Delaware. Any disputes arising out of or in connection with these terms or your use of the Site shall be resolved exclusively in the courts located in Delaware.
10. Contact Information
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Linnai Customer Service
[email protected]